Features

The Ultimate CRM With The Best Features

Explore our feature-rich arsenal, carefully crafted to simplify your operations, amplify customisation, and drive unprecedented success in user relationship management.

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Rapidpace CRM

Real-Time Event Tracker

Integrate seamlessly with Rapidpace and enjoy the benefits of our Real-Time Event Tracker. This feature empowers you with instantaneous data updates, ensuring you're always in the know about critical developments within your user relationship management.

Easily integrate the Real-Time Event Tracker into your existing systems for smooth operation.

Simplified Integration

Stay up-to-date with real-time data syncing between your CRM and technology infrastructure.

Instant Data Sync

Our event ingestion API ensures data security with encryption, meeting regulatory and compliance requirements.

Data Security Assurance

Access real-time insights with minimal latency, supporting prompt decision-making.

Swift Data Access

Process gigabytes of data in seconds, maintaining efficiency and data integrity.

High Throughput Capability

Access our secure REST API with strong support for onboarding and integration.

Comprehensive Support

Utilise our versatile SDKs for iOS, Android, JavaScript, Ruby on Rails, PHP Laravel, NodeJS Express, and more to tailor your CRM experience.

Versatile SDKs

Query Builder

The Query Builder feature in Rapidpace is a versatile tool that amplifies your user management capabilities. Experience the ease of creating complex queries, analysing user data, and running personalised campaigns without the need for coding. Our intuitive builder simplifies the process, ensuring that anyone can harness the full potential of data-driven decision-making, effortlessly.

Create precise queries to analyse user data, enabling data-driven decisions and tailored campaigns for enhanced engagement.

User-Centric Insights

The Query Builder seamlessly integrates across the app, offering easy user searches from the portal homepage.

Seamless Integration

Craft BI dashboard widgets to monitor all facets of your business, gaining comprehensive insights into your operations.

BI Dashboard Widgets

Effortlessly navigate and manage user data throughout the app, simplifying your user relationship management.

Streamlined User Management

Campaigns and Bi-directional Communications

Rapidpace enhances communication with seamless bidirectional interactions via multiple channels.This dynamic feature not only enhances user engagement but also provides you with a comprehensive toolbox to build lasting relationships and drive results.

Engage users in real-time through live chat, fostering immediate and meaningful connections.

Live Chat

Send and receive emails effortlessly, ensuring a direct line of communication with your audience.

Reach users instantly with SMS notifications, enhancing engagement and communication efficiency.

SMS

Deliver timely push notifications to keep users informed and engaged.

Push Notifications

Leverage popular messaging platforms for bidirectional communications, expanding your reach.

WhatsApp & Telegram

Effortlessly create, schedule, and execute campaigns, whether for mass audiences or targeted segments.

Campaign Management

Schedule campaigns for future deployment, whether as one-off or recurring, streamlining your marketing efforts.

Future-Proof Scheduling

Centralised Business Email System

Rapidpace introduces a game-changing Centralised Business Email System. Here's how it simplifies your email operations:

Say goodbye to scattered email management. Centralise all your business emails within Rapidpace, providing a unified platform for efficient communication.

Streamlined Inboxes

Each employee is equipped with a secure inbox for their business emails, ensuring data privacy and seamless communication within your organisation.

Dedicated Employee Inboxes

Handle business inboxes with ease, reducing reliance on external services like Gmail or Microsoft. Rapidpace puts you in control of your email communications, enhancing security and productivity.

Business-Centric Email Handling

User Overview

The User Overview feature in Rapidpace offers a holistic view of your users and their activity history. Here's how it enhances your operations:

Dive deep into player profiles, assessing attributes, CRM data, and real-time data points for a well-rounded understanding.

Detailed Overview

With a comprehensive user view at your fingertips, make informed decisions, tailor experiences, and drive success with precision.

Informed Decision-Making

Unlock a complete understanding of your users, with insights into their attributes and CRM-specific data.

Comprehensive User Profiles

Analytics and BI Dashboards

Rapidpace introduces Analytics and BI Dashboards, enhancing your data management capabilities.

Query any data source, internal or external, with ease. Customise your data queries to extract valuable insights effortlessly.

Versatile Data Queries

Transform complex data into insightful visuals. Create customisable BI dashboards that offer a clear and concise view of critical information.

Data Visualisation

Ensure that valuable insights are accessible to your entire organisation, fostering informed decision-making at all levels.

Organisation-Wide Access

Extend the benefits beyond your organisation's borders. Share dashboards with external parties, enabling collaborative data-driven actions and strengthening partnerships.

External Collaboration

Segmentation

Incorporate User Segmentation with Rapidpace for tailored strategies.

Leverage the intuitive Query Builder to effortlessly segment users based on specific attributes, streamlining your targeting process.

Effortless User Query

Precise segmentation empowers you to craft targeted campaigns, personalised interactions, and strategies customised for specific groups, such as "New Users."

Tailored Strategies

Unlock the potential for enhanced campaigns that resonate with your audience, driving engagement and success with precision.

Enhanced Campaigns

User Journey Management

Rapidpace introduces User Journey Management, revolutionising user experiences:

Our intuitive journey designer allows you to craft personalised user journeys with ease. Use IF statements, delays, and communication triggers like email and SMS.

Drag-and-Drop Builder

Create tailored user journeys within each segment, ensuring that users receive precisely what they need at the right moment, enhancing engagement and satisfaction.

Enhanced Engagement

Experience the ease of designing unique user experiences with our drag-and-drop interface, putting the power of personalisation in your hands.

Simplified Customisation

Loyalty Points Programs

Rapidpace allows you to build Loyalty Points Programs, designed to enhance user engagement and loyalty.

Create multiple loyalty points programs, catering to general purposes, special occasions, or holidays, allowing users to earn extra points and incentives.

Diverse Loyalty Programs

Effortlessly integrate APIs to redeem accumulated points or report points to users, ensuring a seamless reward process.

Seamless API Integration

Craft personalised loyalty coins, strengthening brand loyalty and offering unique incentives for your audience.

Custom Loyalty Coins

Stay tuned for our upcoming online gift card store, enabling users to redeem points with branded gift cards, further enhancing your loyalty program's appeal.

Future Expansion

KYC

Incorporate KYC features into your user relationship management with Rapidpace:

Confirm the authenticity of user email addresses, ensuring secure and accurate communication.

Email Verification

Enhance security with mobile verification via SMS, validating user phone numbers.

Phone Verification

Ensure accurate user information with address verification, vital for precise communications.

Address Verification

Securely verify user identities with ID document verification, meeting regulatory and compliance requirements.

ID Document Verification

Authenticate users with selfie verification, adding an extra layer of security to your platform.

Selfie Verification

Service Desk

Rapidpace is equipped with a Service Desk, your go-to solution for efficient user support.

Manage user support requests seamlessly, just like Zendesk, ensuring prompt and effective responses to user inquiries.

Effortless Support Handling

Stay on top of tasks and provide excellent service through our service desk functionality, delivering exceptional support experiences to your users.

Enhanced Service

Create multiple service desks, each equipped with a unique, customisable email address. This allows end users to send emails, automatically generating support tickets, streamlining support operations.

Customisable Service Desks

Project Management

Rapidpace offers robust Project Management capabilities, empowering your team to stay on top of all tasks.

Set priority levels for tasks, ensuring that your team focuses on what matters most.

Task Prioritisation

Stay organised with due date tracking, helping you meet deadlines and manage workload effectively.

Due Date Management

Attach documents to each task, providing easy access to essential information for successful project execution.

Document Integration

Break down complex tasks into manageable subtasks, simplifying project management and ensuring no detail is overlooked.

Subtask Creation

Easily filter tasks by due date or completion status, streamlining task management and enhancing productivity.

Filter and Sort

Form Builder

Discover the power of Rapidpace's Interactive Form Builder to collect data for informed decision-making.

Create highly customisable and interactive forms for your CRM, tailored to your specific needs.

Unparalleled Customisation

Add your own logo to your forms, ensuring a cohesive and branded user experience.

Branded Experience

Leverage a wide array of input widgets to effortlessly capture diverse data types, providing comprehensive insights.

Extensive Input Options

Offer step-by-step video and audio guidance within your forms via VideoAsk by Typeform, enhancing user understanding and engagement.

Guided Assistance

Custom Links

Use Rapidpace's Custom Links and QR Codes feature for monitoring and campaign analytics.

Create trackable links, just like Bitly, and gain comprehensive analytics on clicks and their geographical locations, enabling data-driven decision-making.

Trackable Insights

Point links to mobile apps on Apple and Google stores, automatically detecting the user's device and directing them to the correct store. The link dynamically adjusts based on the user's device.

Smart Device Detection

Generate custom tracking links and QR codes, enabling you to closely monitor campaign and content performance. Track user journeys with precision, directing them to landing pages, mobile apps, and various destinations.

Enhanced Campaign Monitoring

Stay tuned for our upcoming feature, allowing you to seamlessly share custom links in your social media bios, driving engagement and enhancing user interactions.

Coming Soon: Social Media Link in Bio

Landing Page and Website Builder

Rapidpace offers a powerful Landing Page and Website Builder for your marketing needs.

Create visually stunning websites and landing pages effortlessly with our intuitive drag-and-drop "what you see is what you get" editor.

User-Friendly Editor

Craft SEO-friendly content to boost your online visibility and rank higher in search results, driving organic traffic.

SEO Optimisation

Design eye-catching websites and landing pages that captivate your audience and drive conversions effectively, ensuring your marketing efforts yield results.

Conversion-Driven Design

CMS

Rapidpace presents a dynamic Content Management System (CMS) for modern businesses.

Effortlessly build websites and blogs, constantly evolving to meet your unique needs.

Website and Blog Building

We pride ourselves on responsiveness to feedback and feature requests, ensuring our platform aligns with your evolving requirements.

Responsive Updates

Achieve true automation by managing all your communications and rewards from one centralised system, streamlining your operations.

Centralised Automation

Leverage the power of multi-channel automation, ensuring that your campaigns reach your audience through various touchpoints seamlessly.

Multi-Channel Automation

View the results of all your channels in a single dashboard, allowing you to evaluate each one's performance and measure the overall success of your campaigns.

Comprehensive Dashboard

Translate

Rapidpace offers AI Translator, which simplifies language translation to cater to diverse audiences.

Leverage cutting-edge neural machine translation to deliver fast, high-quality, affordable, and customisable language translation.

Neural Machine Translation

Translate between 20 languages effortlessly, ensuring that your content reaches a global audience effectively.

Multi-Lingual Versatility

Our AI Translator ensures accurate translations with precision and fluency, enhancing global communication and accessibility.

Precision and Accuracy

Experience the convenience of automatic language detection, eliminating the need for manual language selection and ensuring seamless translation.

Auto Language Detection

Effortlessly translate PDF, Word, and PowerPoint files with our intuitive drag-and-drop Document Translator, enhancing your ability to work with a variety of content formats efficiently.

Document Translation

ChatGPT

Rapidpace integrates ChatGPT to transform content creation and support.

Leverage ChatGPT as your personal content assistant, simplifying the process of crafting engaging emails, SMS, website content, and more.

Content Writing Wizard

Empower your user interactions with personalised content generated by ChatGPT, ensuring a seamless and customised experience for your audience.

Tailored User Interactions

Rely on ChatGPT for efficient and effective support, streamlining user inquiries and enhancing user satisfaction.

Enhanced Support

Our AI Assistant, ChatGPT, is at your service for various tasks, making content creation and user interactions more accessible and efficient.

Versatile Assistance

AI Studio

Discover three key predictive features offered by Rapidpace:

Create and manage user segments with ease. Utilise the AI Studio to sort users with a higher likelihood of joining specific segments in the near future. For example, create a segment of "Users Who Deleted Their Account" and let the AI Studio prioritise other users based on their probability of becoming a "User Who Deleted Their Account."

Segment Predictor

Effortlessly manage your business offers within Rapidpace URM, whether it's a 20% discount or a $10 bonus. Leverage AI Studio's intelligence to suggest the right offer, the target user, timing, and delivery platform (email, SMS, etc.), optimising your marketing efforts.

Suggestion System

Identify and list potentially fraudulent users, and harness the power of AI Studio to rank highly probable users with fraudulent activities. Let predictive AI and machine learning perfect your users' experience by safeguarding your platform from potential threats and enhancing security.

Fraud Detection

Calendar

Rapidpace presents a powerful Calendar feature, offering streamlined organisation and coordination.

Manage business calendars for all employees in one centralised location, ensuring everyone is on the same page and enhancing productivity.

Centralised Employee Calendars

Integrate with social media platforms to effortlessly manage social media calendars and schedule posts, maintaining a consistent online presence.

Seamless Social Media Integration

Access up-to-date public and national holidays for over 180 countries, facilitating effective scheduling and minimising potential conflicts.

Global Holiday Integration

Enjoy compatibility with various devices and platforms, ensuring accessibility and ease of use across your organisation.

Multi-Platform Compatibility

Collaborate with team members, clients, and partners by sharing and syncing calendars, streamlining planning and project management.

Collaborative Features

Set reminders and receive alerts to stay organised and on top of important deadlines and events.

Reminders and Alerts

Experience an intuitive and user-friendly interface, making calendar management a hassle-free endeavor. Simplify planning and coordination with Rapidpace's Calendar feature.

User-Friendly Interface

Files

Rapidpace offers a feature-rich Files component for comprehensive file management.

Enjoy a centralised and organised file system for your business, offering unlimited storage capacity to accommodate all your data.

Centralised File System

Effortlessly share files with colleagues, clients, and partners while maintaining robust security measures to protect sensitive information.

Secure File Sharing

Rely on built-in backup functionalities to safeguard your important files, minimising the risk of data loss and ensuring business continuity.

Backup Functionalities

Keep all your business files organised in one easily accessible and shareable location, enhancing collaboration and productivity.

Effortless Organisation

Manage user permissions and access levels, ensuring that files are accessible only to authorised personnel, strengthening data security.

User Permissions

Maintain control over file versions, enabling you to track changes and revisions, ensuring the accuracy and integrity of your data.

Version Control

Create custom folders and categories to further streamline file organisation, making it easy to locate specific files when needed.

Custom Folders

Benefit from secure and encrypted access to your files, enhancing data protection and compliance with privacy regulations.

Secure Access

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